Question. Who is the employee who can activate and verify his account?
Answer. Every employee who has previously submitted a claim to the liquidation trustees will be able to register and complete the required data on the platform.
Question. Can I assign an agent to do this task on my behalf?
Answer. The platform does not currently provide power of attorney services to complete missing data, information and documents in claims submitted by employees, as the platform aims to communicate directly with employees to obtain some data, information and documents for employees that are required according to the bankruptcy law, given that most of the claims submitted by agents or others did not include Some important data or documents about the employee.
Question. I do not have a claim, can I register on the platform?
The employee who does not have a claim cannot register on the platform, the employee can submit his claim via e-mail [email protected].
Question. I am currently outside Saudi Arabia and I do not have an account on the Absher government platform. Can I register on the platform and provide the required data?
Answer. The employee can register and complete the required data on the platform even if he resides outside the Kingdom, but he will be asked to document his identity by recording a short video clip for the purpose of identity verification according to the instructions in the form.
Question. What will I benefit from activating and verifying my account on the platform?
Answer. Failure to register and submit the required data on the platform may result in the rejection of the employee's claim against the company, and thus depriving him of the rights he is claiming.
Question. When was the list of claims approved by the court? How can I view it?
Answer. The list of claims has already been submitted, on which formal notes were received due to deficiencies in the employees' data and documents that are not available to the agentQuestion. All employees will be notified as soon as the list of claims is approved by the Commercial Court.
Question. When will the registration deadline end and complete the missing data?
Answer. The deadline will be 30 days from the date of notification of the agent to the employee or from the date of notification of the embassies affiliated with the countries of employees from outside the Kingdom, and the deadline may be extended if necessary.
Question. What is the expected date for starting payments to employees?
Answer. The timing of employees' repayment will depend on the completion of the verification procedures, the study of the claim, and the adjudication of some issues related to the assets of the bankruptcy.