The Platform for registering and documenting the creditors’ bank accounts - Saad Specialist Hospital Company - to complete the data related to the preventive settlement procedure.

Each creditor should register on Ehqaq platform and complete the submission of the required information and documents to update the creditor's file. This will assist us in making smooth payments. To register, please follow the following steps:

Log in to the main platform page, then choose to register a new account, then follow the steps.

After successful registration, you will be able to log in to the platform and enter your username and password, along with the creditor ID number, where you will see the data form required to be filled out.

You must complete the form, fill out the required information and attach the correct documents so that this procedure does not result in suspending or delaying the payment of your claim.

After filling out the form, and if you have an active account in Absher), according to the applicant’s capacity, when submitting the application, you must enter the activation code number sent to your registered mobile which is linked to your ID number on Absher. If you are residing outside the Kingdom (individual creditors who are under workers category only) and do not have an active account in Absher, then you will be required to attach a video proving your identity, then you will be asked when submit the application to enter the activation code number sent to the mobile number and the email as well that being entered at the time of registration.

After submitting the application, it will be registered on the platform and will be reviewed by our team. Then it will be approved or rejected electronically based on the result of our review. The applicant will be able to correct the error or complete the deficiencies according to the examiner’s observations, if any.

This platform aims to improve communication with the creditors of Saad Specialist Hospital Company, who have accepted claims, and to facilitate the repayment of creditors’ claims.

Q: Who is the creditor who can activate and authenticate his account?

A. Any creditor, as provided to us by the hospital administration, will be able to register on the platform.

Q: Can I assign a representative to register on my behalf?

A. Yes, a legal representative can apply to the platform and benefit from the proxy services to complete the required information.

Q: I did not submit my claim; can I register on the platform?

A. Registration on the platform is not possible for those who are not on the list provided to us by the hospital administration. You can communicate and inquire via email ( [email protected]).

Q: I am currently outside Saudi Arabia and do not have an account on Absher, can I register on the platform and provide the required information?

A. Only labor creditors (who reside outside the Kingdom) will be allowed to register and complete the required information on the platform, however, they will be required to verify their identity by recording a short video for the purpose of verifying their identity according to the instructions in the Form.

Q: What will I benefit from activating and verifying my account on the platform?

A. Failure to register and provide the required information on the platform will result in suspending or delaying the payments of your claim.

Q: when is the last day of registration and completing the missing information?

A. The deadline will be until 15 December 2025.

Q: When is the expected date for starting payment?

A. The timing of payment will depend on the completion of verification procedures and the completion of the required documents on this platform.