Q: Who is the creditor who can activate and authenticate his account?
C. Any creditor who previously submitted a claim to the Trustee, and his/her claim has been accepted fully or partially, will be required to register on the platform.
Q: Can I assign a representative to register on my behalf?
A. Yes, a legal representative can apply to the platform and benefit from the proxy services to complete the required information.
Q: I did not submit my claim, can I register on the platform?
Those who do not submit their claims can’t register on the platform. You can submit your claim to the Trustee at ( [email protected]).
Q: I am currently outside Saudi Arabia and do not have an account on the Absher, can I register on the platform and provide the required information?
C. Only labor creditors (who reside outside the Kingdom) will be allowed to register and complete the required information on the platform, however, they will be required to verify their identity by recording a short video for the purpose of verifying their identity according to the instructions in the Form.
Q: What will I benefit from activating and verifying my account on the platform?
C. Failure to register and provide the required information on the platform will result in suspending or delaying the payments of your claim.
Q: when is the last day of registration and completing the missing information?
c. The deadline will be 30 days from the date of 30 July 2023 to 30 August 2023.
Q: When is the expected start of payment to employees?
Question. What is the expected date for starting payments to employees?
c. The timing of employee payment will depend on the completion of the verification procedures and the completion of the required documents on this platform.